Terms and Conditions
By buying from Emily Marlin you agree to the following terms and conditions. These terms apply to all users of the site or purchases made through other means. Please read them carefully before purchasing any item.
Products & Service
My products are sold subject to their product descriptions. I take care that these are as accurate as possible but occasionally they may contain inaccuracies, omissions or typographical errors. Likewise these may affect promotions, offers, product shipping charges, transit times and availability. As such all of the information on this website, including product descriptions, may not always be accurate when you place an order. In such cases I will try and contact you to resolve the issue but I reserve the right to: correct any errors, inaccuracies or omissions; change or update information; withdraw the produce from sale or cancel orders without prior notice. I may also withdraw products from sale without notice.
Emily is not responsible if you provide the wrong delivery address.
Cancellation of an order must be received within 24 hours of ordering.
If you are not completely satisfied with your purchase, you may return an item within 14 days of receipt in perfect condition in the correct packaging if gift boxed.
Unfortunately bespoke orders cannot be returned unless faulty.
To return your order:
1. Email firstname.lastname@example.org with your reason for return.
2. Return the product(s) in original condition, complete with packaging.
3. Following a satisfactory inspection of your returned items I will issue a refund for your goods between 2-3 working days.
I do not accept unauthorised returns.
I apologise but I am unable to reimburse the postage on items that are being returned, unless this has been prior agreement. You are also responsible whilst the product is in transit, I recommend sending it back insured and signed for.
Prices and availability of items and postage are subject to change without prior notice.
Who is Emily Marlin and how to Contact
Emily Marlin is an individual maker who runs her own limited edition homewares and furniture collections business. If you have any questions about the policy please contact Emily by emailing email@example.com
How Emily collects your information
Emily collects your information when you contact Emily via purchasing online, private messaging or email interaction.
Types of information Emily collects
We only collection information necessary for business. As part of the buying and selling process, we collect the personal information you give such as your name, delivery/ billing address, contact number and email address.
When you subscribe to the newsletter the only information which is collected by the website is your email address
Why Emily collects your information
To get to know you! Offering you a personalised experience. Emily may use the information to contact you about any information she may need to process your orders, returns or queries.
Sharing your information
I will not share your personal information with any other business or individuals under any circumstances.
These Terms and Conditions may be changed by Emily Marlin at any time at its sole discretion.